Welcome to the worlds premier moving & shipping company where great service and the very best rates come together. We have no minimum charges. We only charge you for the services you need. Don't move without us !
| What times can I usually deliver my boxes to a terminal ? Normal times are Monday to Friday, 9am - 5 pm |
| Can I deliver furniture with my boxes to a terminal ? Small furniture items yes but make sure you pack them in plenty of bubble wrap and cardboard. |
| What do I need in order to deliver to one of your terminals? Make sure everything is well packed, have your name and booking number on every piece, number your pieces eg Box 1 of 5, 2 of 5, 3 of 5. Also you must make up a packing list and give a copy to the terminal as well as to us. Packing list needs to say for example: Box 1 Toys, Box 2 bedding, box 3 Kitchenware etc. |
| How should I Pack my stuff? Use new moving boxes available at most self storage places, tape up well top and bottom, pack breakables in bubble wrap, make sure your name & destination is on every carton. For more tips click here . |
| Where are you? We are in Charleston SC. We have a large office and warehouse facility here. Why not drop off your items here and meet us and look around Charleston ( great city !) and you will get the best shipping rate from Charleston. |
| What's the difference between to port and to door ? To port means its pre paid to the docks at the destination. You will have to arrange customs clearance and collection of your shipment from a local warehouse. You will have to pay customs, and local port fees. If the quote says to door then normally the price includes customs clearance and delivery to the residence. The quote we will send you will note whether the port charges are included or not. |
| What do I need to know if I load my own container? Well you need somewhere to park it like a large driveway or check to see if you are allowed to keep it on the road. The container will be on a chassis (with wheels) and around 4 foot from the ground so you need to hire or make a loading ramp or have enough help to pass everything up into the shipping container. You also need to know that by packing and loading your own container you will be saving between $2500 and $5000 in packing charges ! More loading tips click here. |
| What are my insurance options? Click here to see your options |
| What payment options do you have? We accept checks by fax or email if drawn on a US bank, or you can mail a check, wire transfer or use Mastercard or Visa. For credit card payment we charge a 5% handling fee. |
| Do I need to complete a customs form? Yes you will need to. We have the most popular ones available on email or click here. |
| What are the Customs Regulations? Every Country has their own but most destinations are ok with your personal items if you are moving to that Country and all the items are more than 6 months old. Most countries will tax you on alcohol and cigarettes so its normally not worth sending in your shipment. |
| Any Do's n Dont's for shipping? Many ! Don't pack any opened bottles. Don't pack anything hazardous including cleaning materials. Don't use an unlicensed company with a cheap rate. Do use professionals. Make sure your boxes are all packed tight and well taped shut. Make sure your name is on all pieces. Do use a lot of bubble wrap. Do click here for more packing info. |
| Can I download docs? Yes we have quite a few here. |
| What if my shipment is larger than expected? We have to charge you on the volume you use so if 100 cubic feet was quoted at $900 and your shipment measures at 125 cubic feet then we will charge you $9.00 multiplied by 125 = $1125 |
| What if my shipment is smaller than expected? We will charge you less as per above in reverse but some destinations do have a minimum volume. |
| Do you ship Cars n Bikes, boats n planes? Yes all the time out of Charleston where we have the facilities to do this. Cheapest way of shipping is drive your machine to us in Charleston. |
| How do I save Money? Do your own packing, deliver to our terminal and if you have the time arrange your own customs clearance at the destination and collect your shipment from the port or terminal at the destination. |
| What's the Pros n Cons of Packing myself? Pro's are you save money and if you take your time doing a little at a time using plenty of bubble wrap and packing paper you can pack like a pro and sometimes even better as you know more than a packing company what is precious to you. It also means you don't have strange people in your house and you can have a good cleanout while you pack. The Cons however are its hard work and we cant give you the same insurance coverage as if it was professionally packed. Click here for insurance options |
| How big is 100 cubic feet? About 20 plastic totes, 45 small boxes, 20 large boxes, about 16 large suitcases. Use our volume calculator to help you. |
| How do I work out cubic feet? Measure the length, depth and width of the item from the longest points in inches. Multiply the 3 dimensions together then divide by 1728. That gives you cubic feet. |
| Does weight make any difference? If dieting yes, if shipping with UpakWeShip usually no! |
| Where do I get boxes and packing materials? The best place is your local self storage place. They normally sell good quality boxes, bubble wrap, bags for sofas and chairs, tape and packing paper. |
| How many hours do I have to load my own container? We have what's called a "live load" trucking service where you get 2 hours free and thereafter while the trucker waits its $95 per hour waiting time. Or a "drop and pick" trucking service where we can drop the container at your residence one day and collect 24 or 48 hours later. This is normally twice the price as the trucker has to make 2 trips. This isnt so bad if you live within 50 miles of the local terminal or port but can get expensive if you live far away from a port of inland container terminal. |
FAQ's